Reference

What You Agree To When You Use pro178

These terms set out the rules that apply to your account, your transactions via DANA, OVO, and GoPay, and your access to every section of the platform — from sports betting to live casino tables.

Account eligibility rulesDANA, OVO & GoPay transaction termsWithdrawal & verification conditionsPlatform access by eligible regionAccount suspension & closure policy

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TERMS CONTACT

Reach Us About These Terms

How These Terms Apply to Your Account

pro178 Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

These terms govern every interaction you have with pro178 — account registration, wallet top-ups, withdrawals, and participation in sports betting or live casino rounds. When you deposit via DANA, OVO, or GoPay, the transaction is processed under the payment conditions described here, and any dispute about

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a transfer amount or timing is handled through the steps set out in this document. We may update these terms when regulations or platform features change; we will notify you through your registered account before any material change takes effect. Continued use of your account after
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that notice counts as acceptance. If any clause conflicts with applicable local law in Indonesia, the local law takes precedence for that clause only — the rest of the terms remain in force. These terms do not override the separate privacy policy, which covers how we
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handle your personal data. Players in Bandar Lampung and other supported regions access the platform under the same terms, subject to local eligibility rules.

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

ACCOUNT SECURITY

How We Protect Your Account and Data

Data Handling

We collect only the information needed to verify your account and process DANA, OVO, or GoPay transactions.

Cookie Policy

We use session cookies to keep you logged in and analytics cookies to improve platform performance. You can manage cookie preferences through your browser settings at any time without affecting your account access.

Account Security

Every login is protected by OTP verification sent to your registered mobile number. If you notice unrecognised activity, contact live chat immediately — we can freeze your account within minutes to prevent further access.

Requesting Changes

To update your registered details, correct account information, or request data deletion, submit a request through live chat or email support with your account ID. We process verified requests within three business days.

Common Questions About These Terms

These are the questions we hear most often about how our terms work in practice — covering your rights, your wallet, and what happens when something needs to change on your account.

Yes. Every deposit and withdrawal processed through DANA, OVO, or GoPay is covered by these terms. The specific steps for each wallet are detailed in the payment conditions section of your account dashboard.

We will always notify you through your registered account before a material change takes effect. Minor clarifications may be updated without prior notice, but changes that affect your rights or wallet conditions always come with advance notice.

Depending on the nature of the breach, we may restrict, suspend, or close your account. Any confirmed balance at the time of closure is handled according to the withdrawal conditions set out in these terms.

Contact our support team via live chat or email with your account ID. We will provide a summary of the personal data we hold for your account within the timeframe required by applicable local law.

The core terms are the same across all supported regions. Where local law in a specific area affects eligibility or payment processing, that local rule takes precedence for that clause only.

Raise a dispute through live chat or email support, referencing your transaction ID and the relevant clause. Our team will review the case and respond with a decision, usually within one business day.

What You Agree To When You Use pro178

Reach Us About These Terms

How We Protect Your Account and Data

Common Questions About These Terms

01 Do these terms apply to all payment methods including DANA, OVO, and GoPay?

02 Can pro178 change these terms without notice?

03 What happens to my account if I breach these terms?

04 How do I request a copy of my account data?

05 Are these terms different for players in different regions of Indonesia?

06 What should I do if I disagree with a transaction decision under these terms?

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